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Senior Manager, Food Safety & Quality Control

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Lyons, GA

COMPANY OVERVIEW

Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products.

Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda.

Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative.

COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth.

OVERVIEW OF ROLE

The Senior Manager, Food Safety & Quality Control is a critical member of the leadership team at our Georgia Canning facility, responsible for ensuring end-to-end food safety, quality control, and compliance with federal and state food regulations. This role will lead the development and execution of robust food safety, food defense, and food fraud programs to safeguard our products, processes, and brand integrity. The Senior QC Manager will support Thai Union North America’s strategic growth by contributing to continuous improvement initiatives in quality, process, and productivity.

RESPONSIBILITIES

Food Safety, Defense & Compliance

  • Lead development, implementation, and annual review of HACCP, Food Defense, and Food Fraud programs.
  • Maintain and update all QA, QC, and Food Safety SOPs in alignment with federal and state food regulations, customer expectations, and BRC certification standards.
  • Manage response to regulatory inspections, third-party audits, and consumer complaints, including root cause analysis and corrective actions.
  • Provide expert guidance on evolving food safety regulations, ensuring organizational readiness and compliance.

Quality Control Program Management

  • Oversee daily operations of Food Safety, Food Defense, and QC programs.
  • Support implementation of the COSGC Quality Assurance Program, including compliance of all products, packaging, ingredients, and raw materials.
  • Educate and train employees on their role in supporting the quality management system.
  • Manage COSGC’s Hold and Release program and oversee department-level QC metrics.

Product & Process Support

  • Provide leadership on specification management, including issuing the UPC Master List and Frozen Loins/Finished Product specifications.
  • Assist with process validations to ensure equipment, materials, and methods produce safe, legal, and high-quality products.
  • Contribute to crisis management, including food safety hazard mitigation and brand reputation protection.

Training & Stakeholder Engagement

  • Provide technical support, training materials, and coaching for site-level food protection and quality system implementation.
  • Support communication and coordination with certifying bodies, regulatory agencies, customers, and industry groups.

Key Performance Indicators (KPIs)

Quantitative KPIs:

  • Annual review completion of HACCP and Food Defense Plans.
  • Internal reporting accuracy for incidents, holds, and QC releases.
  • Timely and effective root cause investigations and CAPAs.
  • Performance metrics for QC and Food Safety/Defense departments.

Qualitative KPIs:

  • Compliance with all regulatory and customer food safety and quality requirements.
  • Implementation of food safety and quality systems that meet operating standards and product specifications.
  • Cross-functional collaboration and leadership effectiveness.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree in Food Science or a related field (or equivalent experience).
  • 15+ years of experience in FDA-regulated shelf-stable and ready-to-eat seafood manufacturing industries.
  • Proven leadership in quality or food safety-focused roles in a plant environment.
  • In-depth knowledge of GFSI standards (e.g., BRC, SQF) and certification processes.
  • Strong communication, analytical, and presentation skills.
  • Hands-on managerial experience, with the ability to drive collaboration across departments.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, stand, communicate (typically by talking, listening, writing, and typing), move around the office to various locations for meetings and in-person gatherings, and reach or carry materials with arms and hands. 

Moreover, the employee is required to operate telephones, computers and other standard office equipment. Employee may, on occasion, be required to lift up to 35 lbs. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Thai Union / Chicken of the Sea International is an equal opportunity employer.  We prohibit discrimination against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, marital status, race, color, religion, gender identity, sex (including pregnancy), age, national origin or ancestry, physical or mental disability, genetic information or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline and termination.

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